Store Policies

Shipping

Shipping is from Bullhead City, Arizona through the US Post Office by Insured Priority Mail.  International is insured to CONFIRMED addressed only through Paypal. I am no longer able to ship to all countries. However, if your country is now prohibited from receiving jewelry, I can ship to your friend in the United States.

Shipping Charges

Free shipping on jewelry orders ONLY!!! that total $50.00 or more within the continental lower 48 United States will continue. Due to huge changes in the United States Postal Fees, Canadian orders will now be charged $16.00. Overseas shipping is now $28.00 and will automatically be charged to the buyer.

On items other than jewelry, shipping will be calculated by weight and cost based on your locality. Overseas shipment on antiques is difficult and we want you to be aware that the costs for this could become enormous!! So please if you are shopping for antiques keep this in mind if you are an overseas customer. We are certain that you do not like huge money costs surprises just like we don't!

Jewelry Orders over $3000
are Federal Expressed at no charge.

Overnight Shipping

In the event that you need an item immediately and can not wait the 2 to 5 days that it normally takes to receive it, you may request overnight shipping by Federal Express. The charge for this is $35.00. This $35 will be added to your credit card and you MUST let me know immediately by email or telephone (602 501 4365) that you need it within 24 hours and you must get a confirmation from me that it is possible. 99% of the time, it is possible to ship on the same day so you can receive it within 24 hours. Call Susie at 602 501 4365  (my cell phone) and leave me a message regarding your request along with a retun number and I will return your call with the information.

Overnight Jewelry Shipping (Requesting OVERNIGHT SATURDAY Delivery)

In the event that you need an item immediately and you are ordering on a Friday, you may request overnight shipping (see above) with DELIVERY ON SATURDAY by Federal Express. The charge for this is $45.00 for most areas. $45 will be added to your credit card and you MUST let me know immediately by email or telephone (602 501 4365) that you need it within 24 hours and you need it delivered on a Saturday. You must have confirmation from me that it is possible. 99% of the time, it is possible to ship immediately and receive it within 24 hours and even have it delivered on a Saturday. Call Susie at 602 501 4365. or 1 800 320 5645 and leave a message.

Payment terms:

Credit Card Sales 

Sales are normally sent out within 24 hours of receipt of payment. Simply push the Buy It Now PayPal button and fill out the form using Paypal. It is SECURE. 

Paypal

If you are new to Paypal, notice the line that says "If you are new to Paypal, sign up." Press that button and it will help you sign up for the first time. If you are already a member of paypal, you can just "log in" and continue. 

Money Orders, and Bank Drafts

If you wish to order an item so you can send a postal money order, please send your full name, address, and phone number with your request. Also, please do not send the request if you are not ready to pay for it. I am unable to hold items until you get your next pay check :) If a money order payment is not received within 7 days, the item will be placed for sale again.

Lay-Away

Items may be placed on Lay-Away (if the item is over $100) by paying 1/3 of the purchase price (see payment terms above) and then paying 1/3 in 30 days and 1/3 in 60 days. No extra charges are incurred and shipping is still free, over a $50.00 sale :) (unless it is an international order ). Please do not ask for lay-away if you are not ready to start paying for it right away. I am unable to hold items until you get your next pay check. (*_*) Just send me a note telling me what you are wanting to lay away and I will send you your 1st payment amount. You can then either use your credit card via PayPal or send a money order. Money orders are to be put in the mail on the same day or within 24 hours.

Terms of lay-away: You must send your full name, address, and phone number when requesting lay-away. If you are using a credit card, 1/3 of the payment will be charged on your card today. I will send you an invoice via PayPal and you make the payment using any major credit card. The 2nd one in 30 days, and the 3rd payment in 60 days.  When payment is received, a hold will be placed on the item. If a money order payment is not received within 7 days, the item will be placed for sale again. If an item is partially paid for, and 2nd or 3rd payment is not received within 10 days of due date, the money paid will be forfeited and item will be put back up for sale. No returns or exchanges on lay-away. And once you start a layaway, you can't apply the amount to something else.

Overseas Sales

Payment will be accepted by Visa, Mastercard, American Express via Paypal or International Money Order in U.S. Funds and to CONFIRMED addresses only via PayPal. I will not accept International Checques or personal out of country checks.

Overseas Sales to Indonesia, Singapore, Nigeria, and Romania

Payment will be accepted by PayPal for a confirmed address only and in U.S. Funds only. No bank transfers will be accepted. No bank certified checks. NO EXCEPTIONS.

Ordering

If you would like to order an item

A. by credit card, click on the "buy now" button at the end of each item description. This is the easiest way to order. I accept Visa, Mastercard using Paypal. The buy now button leads you to Visa Mastercard on the buy now button.

B. by postal money order in the United States, email me with:

1. the name of the item and item number. If the name of the item is long, just use the first 4 words of it.

2. your name, address, and phone number,

3. payment must be through paypal with a confirmed address.

 Thank you very much for your order.

International Customer's; We do welcome your business and have extensive knowledge in shipping items to all allowable countries. We accept PayPal payments only for international orders to confirmed address only unless previously stated above!!  Please contact us by e-mail first at
susiesvintagestore@hotmail.com to obtain a shipping cost which is based on the locality and the weight of your package. Thank You!

Susie's Vintage Store offers the following Return Policy: 

Items may be returned for the retail price within 5 days of receipt only if the item you purchase does not match the description given . We do not return out of pocket shipping costs. If you choose to return an item please insure it as any item received broken will not be refunded. We will not refund insurance. All returned merchandise must have all the original paperwork and in the same condition that it was shipped to you in. We will not ship broken items to you and we disclose all previous flaws.  For your protection as well as ours we insure every item you purchase for full value and we ship USPS Priority Mail and /or First Class Mail usually the same day.  We do our best to keep shipping costs to a mimuimn based on locality and weight of the item purchased. 

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